SHIPPING (SPECIAL ARRANGEMENT UNDER COVID)

Shipping Destinations

We ship to most countries in Asia. Below you will find a list of destinations we most commonly ship to, but we also ship to countries not listed below. 

Shipping Fee Calculation

Shipping fee is automatically calculated as you place your order. Simply select your country and enter your postal code (if applicable) and the system will refresh.


Refund Policy

In view of the uncertainty and constantly changing circumstances posed by COVID, we offer refund for orders that are affected by unforeseeable shipping conditions.

Special COVID Arrangement

COVID is driving up shipping cost and delivery times due to significant flight cancellations and reduced courier choices. We aim to best reflect the situation by constantly updating our shipping fee calculation system. We will also constantly deliver all the major updates in the table below.

Hong Kong

No impact

Singapore, Japan, Taiwan, Thailand

Largely unaffected; may experience delays due to reduced flights

Australia

Delivery service is resumed but shipping cost has increased

China

Subject to the constantly changing customs clearance requirements imposed by the authority

New Zeland, South Korea, Malaysia

Delivery severely impacted; delivery will be handled on a case by case basis after order is placed

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